. . . An outsourced live chat solution

Here is how it works:
  • We custom design a "Live help now" button that will be placed on your site.
     
  • WebReps monitor your site, 7 day a week, 24 hours a day.
     
  • We respond to chats and interact with your visitors. Browsers love to interact with real people. Their first impression is that you've made a tangible investment to provide the best customer service. WebReps answer questions, push pages, suggest/up sell products and most importantly close sales. If there is an inquiry we cannot answer we ask if the visitor would  prefer a call back or email response. We log their contact information and send you the full transcript for follow-up.
  • WebSupportLive Help Includes:
     
    • 24 hour monitoring.
       
    • Specially trained WebReps, who will be working for you 24/7 365 at a fraction of the cost you would expect to pay for in-house employees.
       
    • Unlimited use of WebSupportLive's graphic on your website.

    Satisfaction Guarantee

    If you are not completely satisfied with our Live Chat service, cancel within 30 days and receive a full refund. No fine print. No contracts. Try it. Cancel the service after 30 days with no penalty. Setup Fee is non-refundable. All prices are U.S. dollars.

     
    Other options:
     
  • Chat Yourself - Have your own Sales Team? We set your pre-existing staff up as Sales Reps so you can answer your own chats. For more information check out our BizCHAT Solution Suite.
  • Pricing:  Fully Staffed Starting at $399.00

    There are several service packages available. Some factors that must be taken into consideration are the volume of traffic, the complexity of your site, and the level of service required. Each site is different and is treated accordingly. Call Now (410 370 3708), Chat Live or Contact us for a surprisingly affordable custom price quote.

     

    Most solutions can be implemented within 48 hours.

     
     
    "e-tailers that fail to utilize Web-enabled live customer service operations could lose $3.2 billion in sales this holiday season. "

    --
    Datamonitor
     

     


     

          

             

          

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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